COMMUNITY INSIGHTS

Transform  conversations into brand insights

Sence analyses conversations from your community and competitors, delivering AI-powered insights tailored to your objectives. Gain a clear view of your audience and the competitive landscape to drive faster, smarter decisions.

Understand how communities really feel about your brand

Sence accurately captures more than sentiment by detecting themes, brand mentions, custom tags, and emerging topics in real-time. Insights are synthesized and quantified with clarity, giving you a structured view of what matters most.

Reveal key themes driving online conversations
Track brand mentions, topics, and tags dynamically over time
Measure conversation and community strength trends over time

Insights aligned to your marketing strategy

Sence filters the noise, delivering only the insights that align with your brand’s priorities, so you can focus, act faster, and grow real brand value.

Pinpoint opportunities aligned with your brand objectives
Find ready-to-share insights that your team can take action on
Eliminate hours spent manually compiling reports

Stay ahead of trends and know what matters next

Sence provides predictive insights, tracks evolving themes, and measures community shifts over time so your brand can proactively adjust tactics and stay future focused.

Detect and track trending topics before they become mainstream
Measure shifts in community interests over time
Proactively adapt tactics to lead conversations, not just follow them
Integrations

Link all your platforms for enhanced engagment

Seamlessly integrate Sence with your existing social platforms and marketing tools, or build custom integrations to empower your team with unified insights.

Frequently asked questions

How does Sence read comments like someone in my team?

We take a bespoke, enterprise partnership approach, conducting dedicated workshops to deeply understand your brand strategy and tone of voice. Once deployed, our AI continuously learns and improves with every interaction.

How does Sence ensure accurate insight from thousands of online conversations?

Sence’s Conversational Intelligence harnesses advanced AI to analyze large volumes of conversations, accurately detecting sentiment, topics, trends, and custom-defined tags, delivering instant, reliable insights without manual effort.

Besides sentiment, what additional insights does Sence provide?

In addition to sentiment, Sence accurately detects key themes, brand mentions, trending topics, conversation spikes, and custom-defined tags. It tracks all this data dynamically, enabling your brand to capture actionable insights and strategic foresight, not just basic sentiment.

Can Sence's insights align with my brand's unique strategic goals?

Yes, Sence insights are fully customizable to your brand objectives. Reports can align precisely with your strategic marketing priorities, helping your team identify opportunities, track performance, and measure community engagement impact.

Is historical data accessible, and how far back can we measure?

Yes, Sence retains historical data so you can easily access previous conversation trends and topic developments. Quickly track shifts, perform comparisons, or revisit critical moments in your community's conversations.